It is our mission to get the best out of your business.

How to offer your content in a playful way,
inspire your guests strongly
and professionalize in the digital world

For whom?

tourist guides

tour guides

tour managers

tour leaders


museum guides



Keynote speeches, seminars in training programs and interactive workshops.


Online webinars for groups / associations or individuals. You make yourself comfortable and we meet online from all over the world.

Our courses are fun, bring you more guests and more sales

online presence

Your Google website within 15 minutes

Whether a simple web business card or complex booking systems. In our step-by-step webinars we help beginners or advanced users with lots of practical tips.


The paperless office

Which apps help before, during or after the tour? Bookkeeping tips, digital knowledge archive and VR headsets.

Guiding Skills

The golden thread

Dramatic structure of a tour, interactive role-playing games, needs of guests (children, young people, silverager or guests with special needs).

Role playing

Interactive improv theater

Learn how to spontaneously let guests become historical personalities and how history can be experienced directly. A seminar not only for guides who offer costume tours, but everyone who wants to inspire guests.


Conflict management & non-verbal communication

In this workshop participants try out practical communication tools (some from NLP) for dealing with guests, agencies and colleagues. Certainly also helpful in daily life.

Guide training

Lectures and workshops

Whether entrepreneurial knowledge, guiding skills or lectures. We offer trainings for guide qualifications according to EN norm in Germany and Austria.

For participating in our webinars and courses you recieve a certificate ,
which can be used for trainings and further education.

Connected worldwide we learn together

You can find us at national, Europe-wide and international industry meetings and congresses. Whether as participants, delegates or as organizers. And we learn an incredible amount there.
Benefit from our knowledge. Our seminars and workshops are perfect for that.

We just do what we love.


various online and offline


trainers and experts


successfully held
seminars and lectures


The founders Martha and Sebastian

Martha and Sebastian have been on the road and on site with guests for around 20 years as enthusiastic guides, tour guides, knowledge brokers, entertainers and solution finders. In addition to your guide work, we also operate an incoming travel agency or an agency for the procurement of guides and therefore also know the customer side.


Sebastian is committed to the interests of the tourist guides at various association levels. He helped develop various guide websites and is servicing the congress websites of the Danube Moldau Guide Day, the FEG meeting and the austriaguides congress and is currently developing the new WFTGA website.

As a guide in Passau, at various locations along the Danube, in Linz and Vienna as a guide for particularly interactive tours, Sebastian is on the road with children and school groups as well as with journalists and bus groups.

Sebastian is a speaker at tourism conferences, course leader and trainer of the Upper Austrian guide course and consultant for tourism companies.

Countless certificates and further training as well as many years of practice form a reliable basis for the different needs of our customers.


Martha has also been training the Austria Guides in Vienna, Upper Austria and Lower Austria for ten years with thematic lectures and practical tour training for prospective guides. In training for receptionists and hotel employees in sales and marketing, Martha delights with the topics needs and expectations of guests and Vienna knowledge for employees in tourism companies.

Martha has been a passionate Austria Guide specializing in Vienna and the surrounding area since 2001. Martha has been building her own small, fine agency specializing in tailor-made tours in Vienna for 10 years.

Martha’s agency artemezzo slow tours vienna is the contact for private individuals and small groups who like to explore the city with their guide, the hidden lanes off the beaten path. Explore the treasures of Vienna, visit museums, discover coffee houses and wine cellars and enjoy the culinary delights. Less is more, immersion in the atmosphere of the city and the everyday life of the Viennese, art, craft, experiencing history on site are her focus.

die Gründer


GuideWeek 2021 Registration Now Open

29. April 2021
GuideWeek 2021, which will take place May 10-14, is the first virtual event specifically designed to meet the needs of local tour guides. The 3 days of virtual education, recruitment, and networking will focus on empowering local guides around the world. As we all emerge from the tour hiatus forced by COVID-19, GuideWeek 2021is designed as […]

WFTGA | The Virtual Conference

3. March 2021
We have been working hard the last days (and nights) on the website of the first virtual conference of WFTGA, the world association of us tourist guides. It has finally gone online and you can register: Register now. There is only a limited number of 500 places and over 400 are already taken. The […]

Free WEBINAR: Into the new age of guided tours

7. December 2020
“Change in the tourism industry. How can technology help get through these difficult times?” Especially for tourist guides the topics of city, bus and cruise tourism are exciting. Our Managing Director Sebastian Frankenberger, as a panelist and representative of DonauGuides GmbH, will discuss together with Urlich Berger (Founder&CEO Guiding Group), Prof. Georg Steiner (Tourism Director […]

Panelists Discussion: The Future Of Tourist Guides

19. September 2020
Our webinar on 31.08.20 passed off successfully with more than 600 participants from 57 countries. Main conclusions of the presentations and the discussions: Be open for new technologies and opportunities of the digitalisation Explore new fields, e.g. tour ideas for the locals Cooperation and take the crisis as a chance Thanks a lot for the numerous […]

Challanges And Chances

2. September 2020
2020/08/31 4-7 pm CEST 2020 is a difficult year for tourist guides worldwide. In many countries guides are only allowed to guide under special conditions. But are guests booking tours at the moment? Is there a second wave with renewed restrictions, travel warnings and lockdowns coming? We want to analyse the situation with the association […]
Group Guiding Apps

Group Guiding Audio Apps – 9 Training Recordings Online

2. August 2020
all recordings and files are online now Last week we organized 9 webinars about group guiding audio apps. Over 500 guides of you have taken part. We learned a lot and it was also great fun being online together in these difficult times. As promised during the meetings we have just uploaded the recordings and […]

more in our news archive

inspiring trainers = happy customers

Excerpt from our customers since 2015

Now is the perfect time
Now face the crisis pivot and continue !

Sign up for our newsletter